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ER&L Archive Consumers: Please use the #erl14 Online filter in SCHED to view available sessions. And view Bonnie Tijerina’s "Get Ready, ER&L Online Conference Attendees!" blog post for the troubleshooting details & ER&L 2014 downloads.
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See you next year in Austin or Online, February 22-25, 2015 for our 10th Anniversary Conference and Celebration!
Troubleshooting e-resources got you putting out fires, herding cats? Find out how your peers handle e-resources troubleshooting using email, tracking systems, ERMs, customer relations software, and more. Presenters share preliminary results of their 2013 E-resources Troubleshooting survey examining these technologies and next steps in disseminating results on techniques and training